Lance came to Vietnam on 17 Sep 2011

Hello Nga,
The cruise was excellent. The only issue we had was confirmation of our pick up day and time. I had troubles confirming with your company that someone was picking us up from our hotel. I managed to contact Do Manh Duc after hours and he confirmed our pickup details for the next day. An email or phone call one or two days before departure would confirm that everything is ready.
We were extremely pleased with our Red Dragon Cruise although we were a little late arriving at Halong Bay and had to advise the driver that we needed to be back in Hanoi as soon as possible to catch our flights. He appeared to be driving slowly to and from Hanoi compared with traffic around us. Maybe he was being a little over cautious but arriving over an hour late delayed our Junk departure was disappointing.
I have told several friends of your services and hope they too will book tours with your company.
Thanks,
Lance

Australian